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Super friendly service department, great sales team, relaxed sales process. Great no pressure dealership. And the most important thing, they GIVE ACTIVELY BACK AND DONATE TO THE COMMUNITY. WHICH IS WONDERFUL TO SEE IN A BUSINESS. I would give 10 stars for that. And definitely buy my next car there.
Had a wonderful experience with Tyler at this location. He was very honest, friendly, and everything you want in a good salesman. I went in looking to trade in my car, for something. And then he directed me to something even better. He was amazing through the entire process, and Matt helped with all the behind the scenes. Walked away with a great purchase, good price, KM and everything. Really really happy with the dealership, and their customer service! Thanks Tyler, will definitely recommend!!
My Volkswagen had to go in for a recall.
I didn't understand what the recall was all about, so I asked Wesley at the Service desk who took the time to explain the situation. As he was explaining, two shop technicians came out of the shop and added their thoughts as to what was being done to my car.
I was blown away about the enthusiasm that all these employees had!
Thanks guys, very much appreciated!
Frank Becker's 🤗
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I recently had the pleasure of working with Tyler at the Volkswagen dealership in Orillia, and I cannot recommend him highly enough. From the moment I walked in, Tyler's approach was refreshingly different from the typical sales experience I have encountered.
Tyler is incredibly knowledgeable and took the time to understand exactly what I was looking for. He was patient and kind throughout the entire process, showing me the Atlas and Atlas Cross Sport Execuline models. What impressed me the most was his thoroughness—he didn’t just push a sale; instead, he worked with me to build a vehicle online that met all of my needs and preferences.
He truly listened and provided valuable insights not just about the Volkswagen brand and its vehicles, but also engaged in a helpful discussion about comparing different brands. His focus was on sharing knowledge and ensuring I felt informed, rather than just making a sale. He cared about fostering a relationship, which is not often seen. Even if I don’t end up purchasing the Atlas Cross Sport, Tyler’s professionalism and approach have left me with plenty to consider.
If you’re in the market for a Volkswagen, I highly recommend seeking out Tyler in Orillia. His exceptional customer service and genuine care make him a standout in the industry.
